You may be asked to provide personally identifiable information at various times and places on this Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Site or participate in all of its features.
We receive and store any personally identifiable information you enter on the Site, that we receive whenever you shop with Ferragamo online or in stores, or that you provide to us in any other way, such as email, phone or text. By way of example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, driver’s license number, birth date, and email address. If you use a credit card, we will also include your account number.
From time to time in connection with surveys, sweepstakes or promotions, we may ask for additional information such as designer or product preferences, interests, and your age.
When you visit this Site, we automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our Site design, customer service, and promotions.
Personal data collected is used for the following purposes:
a). to fulfill your requests for services
b). to complete your purchase orders
c). to provide, maintain and improve our customer service
d). to fulfill any legal obligations such as those relating to accounting, tax, or otherwise required by the court
e). to offer products, newsletters, catalogues and brochures, or invitations to events that might be of interest to you
f). to keep you apprised of the status of your orders
g). to identify your product and service preferences, in order to notify you of new or additional products, services or promotions that might be of interest to you
Processing of your personal data is carried out by internal staff of Ferragamo and may be shared among all Ferragamo entities. At times, collected data may be provided to a third party that assists us with the products and services we offer. For example, we may work with an outside company to (i) manage databases of customer information, (ii) assist in distributing emails, (iii) assist with data collection and marketing, (iv) provide storage and analysis, (v) provide fraud prevention, and (vi) other third party service providers that maximize our business. These third parties are required to keep confidential all information we share with them and to use the information provided only to perform their obligations under agreements with us
We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Site or the public.
We offer choices about the type of information you receive from us. If you prefer not to receive catalogs or mail updates from Ferragamo, please contact us at Salvatore Ferragamo, 663 Fifth Avenue, New York, NY 10022 Attention: Marketing or by calling Customer Care Service at the number displayed in the “Contacts” section of the Site and include your name and address and state one of the following:
NO MAIL OFFERS
NO PHONE OFFERS
NO PHONE OR MAIL OFFERS
You can also opt out of email communications from us by clicking on the unsubscribe link contained in the email.
Because customer lists are often prepared well in advance of an offering, you may continue to receive some offers after you send us a request to not use your information for marketing purposes. We appreciate your patience in giving us time to carry out your request.
Please note that we do not offer an opt out from sharing your nonpublic personally identifiable information about you among the Ferragamo entities.
Under California Civil Code sections 1798.83 – 1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information Ferragamo shares with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Salvatore Ferragamo, 663 Fifth Avenue, New York, NY 10022, Attention: Marketing or by calling Customer Care Service at the number displayed in the “Contacts” section of the Site. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow thirty (30) days for a response.
A cookie is a small data file stored in your hard drive and allows us to identify which content is of most interest to you. Using cookies we can identify your computer (but not who is using it) upon first accessing the Site, and associate the identification numbers in the cookie with other customer information you have provided us. That information is stored on our secure database. Cookies will remain on the hard drive until user deletes it.
You can also choose not to accept cookies, but this may make it harder to access certain areas of the Site. Cookies can be disabled from your browser if you so choose. More information specific to your browser can be found under your browser’s "help" menu.
The Company uses the IP addresses of visitors to the Site to analyze, aggregate and analyze the traffic using the Site and therefore the number of visitors to the Site itself.
When you visit our Site or read an email from us, we may use pixel tags (also called "clear gifs") that collect the IP address of the computer opening our page, the URL of the page it is on, the time the page was visited, and the type of browser used, and also notes a cookie value previously entered. You may elect to disable pixel tags on your computer by selecting this preference in your web browser. However, it is possible that this will limit your ability to access or use certain features of the Site.
These data are used only to obtain anonymous statistical information on the Site, most frequently visited pages, and to check its proper functioning.
We work continuously to make your experience on our Site an enjoyable one. For this reason we use commercially reasonable technologies to manage and implement the Site, including systems abovementioned. For any further information about these systems, please do not hesitate to contact the following e-mail: firstname.lastname@example.org.
Protecting children’s privacy is important to Ferragamo. Our Site is a general audience site. We do not collect or maintain information from those we actually know are under 13 years of age, and no part of our Site is targeted to attract anyone under 13 years of age. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent’s consent.
We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the internet.
This Site may contain links to other websites. Ferragamo is not responsible for the availability of, or any content or material contained in, or obtained through any such sites. A link between the Site and another website does not mean that Ferragamo endorses that website. You should use your independent judgment regarding any interactions and communications with any other website.
If you are a registered user of the Site, you can update your information (name, address, telephone number and email address) in the “Your Information” section of the “Member’s Area” of the Site, or by contacting us at Salvatore Ferragamo, 663 Fifth Avenue, New York, NY 10022 Attention: Marketing or by calling Customer Care Service at the number displayed in the “Contacts” section of the Site. If you have questions about your order, you may check order status by contacting us at the above address or on the Site in the “Your Order” section of the Site.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. Please note, however, that while we implement many security measures on this Site, 100% security cannot be guaranteed.